Monday, July 27, 2020

Everything You Need to Know About Windshield Replacement

When something goes wrong with a car, mechanics will explain the problem to drivers. As a result, people acquire their own body of knowledge about cars. When it comes to auto glass replacement, people tend to be a little less in the know. Here’s everything the average person needs to know about auto glass replacement.

1.) Most insurance companies cover windshield replacement. Deductibles differ from policy to policy, but any reputable auto glass replacement business will have a history of dealing with the leading insurance carriers. In most cases, all you need is the date of the damage and the policy number to get started on your repair.

2.) Technicians specializing in auto windshield replacement should be certified by the Automotive Glass Replacement Safety Standards Council, also known as the AGRSS. This is a non-profit organization that was formed with the purpose of promoting and maintaining safe auto glass installation.

3.) Window replacement usually takes about an hour to complete. Depending on what type of adhesives are used, it may take some extra time before a vehicle should be operated, usually an hour or so. Most mobile auto glass services can even fix windshields in the rain with the use of collapsible tents.

4.) Windshields play an important role in safety. For example, airbags located on the passenger side in vehicles deploy straight up and wind up deflecting off the windshield back at the passenger. A windshield that is not installed correctly will not allow for the passenger side airbag to work effectively.

5.) Laminated and tempered glass are very different. Laminated windshields are aimed to protect drivers and passengers by using a rubber laminate between two pieces of glass. Laminate windshields usually remain in place when damaged, whereas tempered glass breaks into lots of pieces. Tempered glass is heated and specially treated so that all of its little pieces will not have any sharp edges when it breaks.

6.) Chipped windshields can be repaired and not replaced if the chip is smaller than the size of a quarter and has only affected the outer glass layer. The question of windshield repair or replacement can also be determined by the location of the chip.

7.) Rear view mirrors can easily be reattached to your new windshield by a technician. It is a simple process that customers do not need to worry about. This is basically a given in any windshield replacement service.

8.) OEM glass is a common term with the replacement of windshields. It stands for Original Equipment Manufacture. Automotive companies work with OEM glass companies so it makes finding the right replacement a relatively easy process. There could also be more than one brand of OEM that matches up with your car.

All your questions, concerns and windshield replacement problems can be solved by contacting Wilson and Tucker Auto Glass. We specialize in all types of auto glass replacement in Charlotte, NC. With years of experience, our team of certified technicians can provide you with the best windshield repair Charlotte, NC has to offer.

Tuesday, June 9, 2020

Understand the Process of Windshield Repair

Often referred to as flowers, star sand or bulls-eyes; some chips in a windshield can be repaired. However, others wind up expanding into larger cracks that will inevitably need to be fixed. Shallow-angled chips can be repaired while others chips cannot.

Prior to having a cracked windshield that needs to be replaced, the problem often is much smaller in nature. Large cracks in a windshield generally start out as a small chip that could come from a tiny pebble hitting your windshield.

When a chip has cracks coming out of it, then it is usually unable to be repaired. This type of problem is referred to as a spider crack as it can branch out from the original location, forming additional cracks and issues with the stability of your windshield; often resembling a spiders web.

The first stage of windshield replacement is figuring out whether a windshield can be repaired. Repair is a feasible option, but could lead to some distortions of lighting, although it is not usually significant enough to affect a driver’s visibility. Cosmetic considerations can also be the deciding factor between repair or replacement.

When repair is selected, the surface area must be cleaned and prepped. Technicians will thoroughly clean the area with the purpose of removing any loose or random shards. Next, the tapping process begins in which drilling is required to create a place to insert the resin, which will ultimately fix the windshield. Technicians will also get rid of the air inside the chip with the use of a vacuum.

Resin will be used to fix the problem; but the resins used in windshield repair or replacement are different. Repairs use a lower-strength resin as opposed to the replacement process, which requires a stronger resin. This is because of the fact that in the repair process, resin needs to be versatile enough to get into all the little spaces created by the crack to completely fix the issue.

Before resin is used, there is the need to create a tip for the crack. The tip is basically the point where technicians insert resin to repair the crack. The technician will proceed to insert more of the resin and fill in the spaces within the crack. Once the insertion stage is finished, it is on to the curing phase.

To cure the resin, there is the need for a curing light. The appropriate curing light can finish the process rather quickly and have drivers on their way in very little time. More than one layer of resin may need to be cured, depending upon the severity of the chip and/or associated cracks.

The process actually works by bonding the cracked windshield back together. The resin solidifies and creates a cost-effective solution for drivers with a minor chip in their windshields. Windshield repair is a swift process and can save drivers a significant amount of money that can come with a complete windshield replacement.

When you are in need of windshield replacement in Charlotte, NC or the surrounding areas Wilson and Tucker can provide an efficient and affordable fix. For more than forty years, we have specialized in auto glass repair and replacement in and around the city of Charlotte. Our mobile service can come directly to you with the reliability and expertise that has made Wilson and Tucker one of the very best and very cheap auto glass replacement companies in North Carolina.

Wednesday, May 20, 2020

Windshield Repair and Replacement: A Delicate Decision

It is common knowledge that the windshield is not only integral to the overall structure of a car, but there is certainly more to it than meets the eye. Made up of two sheets of glass with an interior layer of specialized vinyl holding them together, the windshield plays a key role in ensuring a safe ride. For this reason, it is important that it is kept in perfect shape – not only to keep it looking like new, but also to guarantee driver and passenger safety.

When a windshield is scratched, cracked or chipped, car owners tend to be impatient about getting it fixed right away mainly because it is unsightly and obstructs their view. Others are hesitant because of often-costly and time-consuming auto glass replacement or repair. Truth be told; there is one compelling reason to get your damaged or broken windshield checked and fixed right away: it poses a serious threat to occupants.

More than Just a Quick Fix

While you do need your windshield repaired as soon as possible, it is extremely important to be sure about the quality of work done on it. The windshield should be on its tip-top shape so it can serve its purpose of providing the vehicle’s structural support.

It makes sense for a car owner to look for the best prices for parts and repairs. And while there are a lot of auto shops that promise low-priced windshield repair and replacement services, not all of them can be trusted to ensure superior work – exposing the car and the people inside it to real danger. When improperly set or glued together, the glass sheets can possibly pop out in a collision or even cause the vehicle’s roof to collapse. That being said, a simple windshield scratch puts your car in the danger zone, just as a sloppy repair, replacement or installation could be life threatening.

In the case of auto glass repair or replacement, you have every reason to pick top-rated service providers who have earned a solid reputation for quality work.

Choose Reputable Auto Glass Repair Experts

Many car owners take their vehicle to a dealership that, in turn, subcontracts the job to a specialized glass shop and marks up the fee on average of about 30% to 40%. To save money, it is best to go directly to a qualified team of windshield repair and replacement specialists that guarantee the quality of their work at very reasonable rates.

When in Charlotte, North Carolina or the surrounding areas Wilson & Tucker is the place to be. A family business with more than 50 years of success, the auto glass repair provider takes pride in its precise and flawless work at affordable rates. Offering a complete expert auto glass repair and replacement package, the company’s services also include car windows and mirrors.Your car should always be kept clean, comfortable and in good condition. Keep your windshield properly installed and maintained as well.

Learn about how Wilson & Tucker can help by visiting

Tuesday, April 28, 2020

The Benefits of Car Windshield Repair

Any issue with your car always seems like a hassle as the repair process could inconvenience you in a number of ways. While some types of major auto repair can leave you without transportation for quite some time, fixing a chip in your windshield is not as problematic. Here is a look at the benefits that come with car windshield repair.

Time Saver

In some instances, windshield repair can take as much time as an oil change would. Scheduling an appointment can have you in and out of an auto glass repair shop in practically no time at all. For speed and convenience try Wilson & Tucker auto glass repair in Charlotte NC.

Save Now

A small chip could quickly turn into a large crack that is not capable of being repaired. Windshield replacement would then be the alternative and it’s a lot more expensive than a simple windshield repair. You could spend much less now and refrain from spending big in the future.

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A reputable Charlotte NC automotive glass repair service usually provides some type of guarantee with their work. Upon completion, you will have written assurance that their workmanship is going to last.


When the chip in your windshield is not obstructing the driver’s line of sight, people may neglect to get it fixed. However, the chip can worsen and eventually threaten the structural integrity of the windshield. That is extremely important in the event of a crash.

High Quality

The materials that a professional car window repair service uses are generally very high in quality, unlike the store brands that target a do-it-yourself audience. The professionals use high quality resin that is made to withstand the tests of time, weather and temperature.


Sometimes, windshield repair in Charlotte North Carolina is covered by insurance, making it a free fix. All policies are different, so it helps to consult your insurance company to discover the specifics of what is and what is not covered.

No Leaks

A chip in the windshield could turn into a bigger problem in the form of a leak. This could lead also to a buildup of mold, unpleasant odors and could ruin your car’s upholstery. Leaks could become quite costly.

Wilson & Tucker Auto Glass can bring you all the benefits of car windshield repair. One of our technicians can even travel directly to your home as part of our mobile auto window repair service. When it comes time to seek out a top-notch car windshield repair service, Wilson & Tucker has you covered every step of the way.

Monday, March 23, 2020

How Mobile Windshield Replacement Works

Mobile windshield repair brings a tremendous amount of convenience to drivers as they do not have to go through the process of bringing their car into a service shop and then waiting hours for it to be finished. The windshield repair process is made easy by the professionals, although even the professionals have some help on their side.

Many will question how mobile windshield repair is possible amidst the elements of nature. The reality is that there does not have to be perfect weather in order to complete mobile windshield repair or replacement. This service can even be done in the rain.

There is no need to provide a covered area where a mobile technician can work on your vehicle. That is because a portable canopy enables this kind of work to be completed anywhere. These portable canopies are even strong enough to withstand the weight of snow.

A service van also serves as a type of mobile auto glass repair shop. Inside this service van are all the parts and accessories needed to complete all kinds of windshield repair. It is a way of bringing the auto glass repair shop to the customer.

Those items inside the service van go beyond just parts and auto glass. That stockpile also includes all the tools necessary to complete windshield replacement. A portable work bench can also aid in the repair or replacement process. A mobile service van prepares technicians for the unexpected. And if lighting is a problem, portable lights will illuminate a mobile work area for your vehicle.

One of the main tools used in windshield installation is an air compressor, which is another perk for the mobile customer. An air compressor can push out any broken glass in tight corners or small spaces. An air compressor also comes in very handy when prepping pinch welds, which joins two pieces of metal.

But all of these tools and accessories would be all for naught without a fully-trained service technician. As much as those tools are necessary, so is the experience of a mobile technician as every replacement job is different.

Wilson & Tucker Auto Glass is ready to dispatch a mobile auto glass technician to your location. Our mobile service is complete with all the tools and equipment necessary to provide top-quality windshield replacement. For the very best windshield replacement prices and auto window repair in North Carolina, visit Wilson and Tucker Auto Glass.

Monday, February 17, 2020

The Main Causes and Ways to Find Leaks in Your Car

In many instances, replacing auto glass in Charlotte vehicles can stop a leak. However, not all leaks require windshield replacement our auto window repair. The key is to find the source of the leak and then proceed accordingly.

Water leaking into your car can damage the interior and lead to mold as well as unpleasant odors. The first step is identifying the leak. When it rains, get inside your car and attempt to discover where the water is coming from. If you do not want to wait for the rain, go through a car wash or get out your garden hose and spray down your car.

Remember that not all leaks are going to be blatantly obvious. So look out for any wet areas on your car seats or on the floor. In many instances, a water stain is the only piece of evidence you will have. Also, check for any rust on exposed metal as that is a sign of excess water. And keep in mind that a chip or a crack in your windshield could be the source of your leak.

One of the most common causes of vehicle leaks is an improperly installed windshield. Another common cause is a leak in the sunroof. This is often indicated by water in the console. Sunroof leaks can be caused by a wide variety of issues, such as improper installation, a disconnected drain or a clog.

Leaky trunks are very distinguishable by the unpleasant odor that emanates when the trunk is opened. The source of a trunk leak could be due to a faulty seal or crack in the tail light.

A leak coming through a car window can occur because the window is not aligned properly. Window leaks are also frequently attributed to a bad seal and this applies to all areas of the car as seals are very important. Wilson & Tucker's auto window repair will cure most of these problems and preserve the upholstery in your vehicle.

If you discover that your windshield is leaking, it is extremely important to seek the help of an automotive glass repair specialist. Attempting to fix it yourself could affect the integrity of the windshield and endanger the lives of everyone in the vehicle.

Wilson & Tucker Auto Glass can take care of all your car window replacement needs. Wilson & Tucker can get you right back out on the road with affordable Charlotte windshield repair prices and top quality service.

Tuesday, January 7, 2020

The Art of Auto Glass Repair

Windshield replacement is not something that should be attempted by just anyone. There is a certain procedure when it comes to Charlotte windshield repair and it could even be considered its own art form.

The first step in the process is to use the appropriate type of auto glass. This is not as simple as picking out a certain brand at a local store. Cars and trucks are made with many unique designs and contours. That also extends to the windshield. Even the same make and model cars have different windshields, depending upon the year they were manufactured.

Advances in technology have also led to the development of different kinds of functionality within a windshield. Rain and condensation sensors are just a couple of the features that are part of the new era of windshields.

When the appropriate auto glass is selected, it must be prepared. Windshields are made of glass, although urethane is what bonds a windshield to the vehicle. This acts as a sealant, which serves the purpose of keeping air and moisture out of the vehicle. However, for urethane to function properly, it needs to be free from any contaminants. This type of preparation is an integral part of your auto windshield replacement process.

In a similar manner, the area where the new windshield will be bonded also has to be free of contaminants. That part of the process entails removing any urethane left by the old windshield. A smooth surface is necessary so the adhesive can bond effectively to the new auto glass.

Once the new windshield is put in place, it must be sealed. There is also an exact procedure involved as the sealant needs to be applied in one sweeping motion all around the windshield’s perimeter. This is done to decrease the number of seams within the urethane. The functionality of this procedure eliminates the possibility of leaks.

Factory installation of windshields typically contains just one seam and a properly installed replacement windshield will do the same. Setting the urethane evenly is also important in the final stages, which requires a technician on both passenger and driver side of the vehicle.

When it comes time to replace your windshield, contact the professionals at Wilson & Tucker Auto Glass. Our windshield replacement and car window repair services will make your auto glass look as though it just came out of the factory. Wilson & Tucker continues to be your one-stop shop for all your automotive glass repair and replacement.