Monday, December 28, 2020

The Dangers of DIY Car Windshield Repair

When someone identifies a nick or crack in their windshield, they may be inclined to try and fix it themselves. There are a variety of DIY (Do-It-Yourself) kits for car windshield repair. But just because it may seem like a simple task doesn’t mean just anyone can do it.
A DIY kit may look like a more affordable option, although there are plenty of drawbacks that come with trying to repair a car windshield on your own.

Value of Time

A trained professional can repair a windshield in as little as 10 minutes. On average, it takes an untrained person at least a couple of hours to complete the process with a DIY kit.

No Guarantee

There are no warranties or guarantees that come with a DIY car window repair or replacement kit. Just because your windshield may look okay after you complete the process does not mean it will last.

Quality of Resin

DIY kits come with a resin that is intended to fill the crack or nick in your windshield. However, the quality of that resin could be questionable, meaning it could fail to provide a permanent fix.

No Way to Differentiate Damage

A DIY kit comes with an instruction manual, but provides the buyer with no way of identifying whether a crack could be considered a star break, combination crack or bullseye. Trained technicians know the proper technique to deal with each individual crack.

Plymouth with a professionally repaired windshield

No Way of Leveling

DIY kits only come with resin, an application tool, an instruction manual and curing film. There is nothing with which to level the pit so that the windshield wipers can function efficiently.

Misleading Videos

Just because there is a YouTube video of someone repairing a window does not mean that is the best way to do it. Following advice from untrained professionals and relying on those tutorials could leave your windshield in a bad state.

No Experience to Lean On

As with any repair process, those who have done it before can adjust to any unforeseen issues. Simply buying a repair kit that contains a few products does not lend an ounce of experience. First-timers are left without any previous knowledge to fix such an important part of their vehicle is.

Instead of trying to carry out the complicated automotive glass repair process on your own, turn to the professionals at Wilson and Tucker Auto Glass Charlotte. Decades of experience will go to work for you and ensure the safety of everyone in your vehicle with top quality auto window repair.

Monday, November 23, 2020

The Auto Glass Insurance Process

Auto glass replacement is generally covered by most insurance policies. To make sure that drivers are able to utilize this service, there is a process that goes along with it. Here’s a little more on understanding how to go about having your insurance pay for your automotive glass repair.

Car window repair does not have a specific title when it comes to insurance coverage, but falls under comprehensive coverage. This kind of coverage applies to what an insurance company would pay towards damages to your car that are not sustained in a collision. Comprehensive coverage applies to things like vandalism and theft while also extending to a situation where a stone or rock causing damage to your windshield.

One thing that is important to note is that filing an insurance claim to fix your auto glass will not cause your rates to go up. It does not have the same effect that a car accident would have on insurance premiums. But there needs to be more than liability coverage for auto glass replacement to be covered through insurance. Having liability coverage will only protect you from having to pay for damages you caused to another car in the event of an accident.

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When it comes to auto glass and insurance, there is also the question of deductibles. Many insurance policies will cover the cost of auto glass repair without a deductible. Your insurance agent will be able to detail the specifics of any deductibles you may or may not encounter. Weighing your deductible against the out-of-pocket cost of repair could help determine your best option.

Reputable auto window replacement shops are familiar with many insurance companies and can help facilitate the process. An auto glass technician will also determine whether repair or replacement is required. Sometimes, auto glass repair can be a simple and much cheaper solution.

Every year, it is a good idea to reexamine your auto insurance policy. Some areas may not seem like the utmost of importance until something unexpected occurs out on the road. A random stone could hit your windshield at any given time, so knowing your options ahead of time can make for a much easier solution.

Wilson and Tucker has accumulated years of experience dealing with all different insurance companies and can help drivers navigate through the auto glass replacement process. Regardless of what kind of vehicle you are driving, Wilson and Tucker has a car windshield replacement solution for you.

Monday, October 26, 2020

Important Things to Know About Auto Glass and Window Repair

Once you have determined that it is time for auto glass repair or replacement, the next step is finding a reputable repair shop that will meet your satisfaction. Before you walk into any shop, it’s important to understand the terms that you will be hearing from a service technician. Here’s a look at the key terms and concepts drivers should understand before undergoing any type of car window repair.

OE (Original Equipment)

Original equipment pertains to auto glass provided by the original supplier made for your make and model of vehicle. This is the same kind of glass used on the assembly of your vehicle. To denote this fact, there is generally a stamp of that brand on the windshield. This is considered to be the best quality of glass you can use for car windshield replacement. Car companies will often outsource its glass from specific manufacturers and that will be what is used during OE glass replacement.

OEM (Original Equipment Manufacturer)

This term refers to glass that meets the same specifications as that of OE auto glass, but is made by a different distributor. This is very close to OE glass, but there are some very slight variations. It is a less costly alternative that does not come with the brand name stamped on the glass.


This is the substance used as a hardener to repair chips in a windshield. Resin must be cured before repair is completed and a windshield’s structural integrity is then once again intact.

Drive-Away Time

Sometimes referred to as safe drive-away time (SDAT), this is the amount of time a vehicle is meant to remain off the road until a new windshield is deemed safe for operation.

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This term denotes glass that has no affiliation with any car manufacturers. It is a standard glass that does not comply with safety regulations. The application of this is limited to things such as sliding back glass doors and new sunroof installations.

Laminated Glass

Glass that is intended to be used in windshields. It consists of two pieces of glass with a layer of plastic resting in between.

Tempered Glass

This is the type of glass intended to be used in vehicles with the exception of the windshield. It is finished off through a rapid cooling process.

Spider Crack

A common crack in windshields, this consists of a small chip with a group of larger cracks protruding outward, giving off the resemblance of spider legs.

Wilson and Tucker specializes in all types of auto window repair and car window replacement. Our windshield replacement prices are some of the best in Charlotte as we combine quality and integrity with top notch workmanship.

Friday, September 25, 2020

How Auto Glass Can Save Your Life

Everyone who has ever driven in a car knows what it is to look through a windshield and watch the passing traffic. However, there’s probably a great deal that people do not know about the auto glass in a car. It is a made a certain way so that it can save lives and prevent injuries. Installing the right kind of auto glass could provide you and your loved ones with an extra layer of protection.

The purpose of auto glass is to be less dangerous than regular glass in the event that it breaks. When there is a collision, windshields are also supposed to keep passengers inside the vehicle. Windshields are often considered to be a driver’s final line of defense in an accident which is one reason that car windshield replacement and repair is so crucial.

The glass used to make windshields is called laminated safety glass. The process of making this kind of glass is done by bonding two separate layers of glass together while also including an inside layer that is composed of plastic. The plastic layer acts as a cushion and in the event of an impact. The result keeps glass from shattering and flying throughout the inside of the vehicle. There are also no jagged edges that could prove dangerous.

Tempered glass is another kind of glass that is used in auto window repair. The process of creating tempered glass includes a quick cooling process that makes the outside of the glass significantly stronger than the inside part. That is why no pointy shards of glass shoot from the windows upon impact.

Once this type of glass leaves the manufacturing plant there is one final step to making sure it works exactly the way it is supposed to. The installation process is instrumental in ensuring that auto glass does its job of saving lives and preventing injuries.

windshield repair via mobile technicianWhen it comes time for your auto window replacement, make sure it is being done by a reputable technician or team. Improper auto glass installation really could mean the difference between life and death. NGA (National Glass Association) certified installers may provide more credibility.

Wilson and Tucker Auto Glass Services offers certified technicians who can make sure every piece of auto glass on your car is installed with the utmost precision and care. With windshield replacement prices that are affordable, the experience and expertise at Wilson and Tucker provide you with an easy choice for all your auto glass replacement needs.


Wednesday, August 19, 2020

The Ins-And-Outs of Driving With a Cracked Windshield

Many times, the first step toward car windshield replacement is a quick, soft tap on the windshield while traveling at a high speed. A small pebble that hits your windshield could turn into a much bigger problem in the future. It may leave just a small indentation, but there is a chance that could quickly spread.

The Causes

The reasons why a small chip spiders out into a long crack are unavoidable. Moisture and motion are the two main reasons why a small chip develops into a long crack. The major problem brought on by these chips and cracks is that it affects a driver’s visibility. However, cracks and chips can also weaken the windshield which is designed to protect passengers in the event of an accident.

The Signs

Aside from the obvious signs of cracking, there are things to look for that will signify a new windshield is needed. A leak will be the first indicator that windshield replacement is a must. A car’s airbags will also function improperly if there is a problem with a windshield. Any noise is also a strong indicator that something is amiss. Any kind of whistling sound while driving is a sure fire sign that a new windshield is needed.

The Dangers

In the event of a rollover, passengers could be at a severe risk when driving with a cracked windshield. That is because the structural integrity of the car is compromised. Furthermore, the safety that comes with tempered or laminated safety glass is negated when there is a crack. That means shards of glass could become like little, jagged daggers flying through the car during a crash. In some states, drivers can also receive a costly fine for driving with a cracked windshield.

The Alternatives

It is easy to put off getting a new windshield when there is only a minor chip. However, small chips do not always mean car window replacement is necessary. Car window repair is another option as technicians can fix this problem quickly. Another perk is that most insurance companies cover the cost of repair. When choosing repair over replacement, it is also an eco-friendly option as old windshields have to be disposed of, leaving some of its synthetic compounds to emit toxic pollutants into the environment.

Auto window replacement and repair has never been as easy or affordable as it is with Wilson and Tucker Auto Glass in North Carolina. Our windshield replacement prices are very affordable while our quality of service is what you would expect from Charlotte’s top name in car window repair.


Monday, July 27, 2020

Everything You Need to Know About Windshield Replacement

When something goes wrong with a car, mechanics will explain the problem to drivers. As a result, people acquire their own body of knowledge about cars. When it comes to auto glass replacement, people tend to be a little less in the know. Here’s everything the average person needs to know about auto glass replacement.

1.) Most insurance companies cover windshield replacement. Deductibles differ from policy to policy, but any reputable auto glass replacement business will have a history of dealing with the leading insurance carriers. In most cases, all you need is the date of the damage and the policy number to get started on your repair.

2.) Technicians specializing in auto windshield replacement should be certified by the Automotive Glass Replacement Safety Standards Council, also known as the AGRSS. This is a non-profit organization that was formed with the purpose of promoting and maintaining safe auto glass installation.

3.) Window replacement usually takes about an hour to complete. Depending on what type of adhesives are used, it may take some extra time before a vehicle should be operated, usually an hour or so. Most mobile auto glass services can even fix windshields in the rain with the use of collapsible tents.

4.) Windshields play an important role in safety. For example, airbags located on the passenger side in vehicles deploy straight up and wind up deflecting off the windshield back at the passenger. A windshield that is not installed correctly will not allow for the passenger side airbag to work effectively.

5.) Laminated and tempered glass are very different. Laminated windshields are aimed to protect drivers and passengers by using a rubber laminate between two pieces of glass. Laminate windshields usually remain in place when damaged, whereas tempered glass breaks into lots of pieces. Tempered glass is heated and specially treated so that all of its little pieces will not have any sharp edges when it breaks.

6.) Chipped windshields can be repaired and not replaced if the chip is smaller than the size of a quarter and has only affected the outer glass layer. The question of windshield repair or replacement can also be determined by the location of the chip.

7.) Rear view mirrors can easily be reattached to your new windshield by a technician. It is a simple process that customers do not need to worry about. This is basically a given in any windshield replacement service.

8.) OEM glass is a common term with the replacement of windshields. It stands for Original Equipment Manufacture. Automotive companies work with OEM glass companies so it makes finding the right replacement a relatively easy process. There could also be more than one brand of OEM that matches up with your car.

All your questions, concerns and windshield replacement problems can be solved by contacting Wilson and Tucker Auto Glass. We specialize in all types of auto glass replacement in Charlotte, NC. With years of experience, our team of certified technicians can provide you with the best windshield repair Charlotte, NC has to offer.

Tuesday, June 9, 2020

Understand the Process of Windshield Repair

Often referred to as flowers, star sand or bulls-eyes; some chips in a windshield can be repaired. However, others wind up expanding into larger cracks that will inevitably need to be fixed. Shallow-angled chips can be repaired while others chips cannot.

Prior to having a cracked windshield that needs to be replaced, the problem often is much smaller in nature. Large cracks in a windshield generally start out as a small chip that could come from a tiny pebble hitting your windshield.

When a chip has cracks coming out of it, then it is usually unable to be repaired. This type of problem is referred to as a spider crack as it can branch out from the original location, forming additional cracks and issues with the stability of your windshield; often resembling a spiders web.

The first stage of windshield replacement is figuring out whether a windshield can be repaired. Repair is a feasible option, but could lead to some distortions of lighting, although it is not usually significant enough to affect a driver’s visibility. Cosmetic considerations can also be the deciding factor between repair or replacement.

When repair is selected, the surface area must be cleaned and prepped. Technicians will thoroughly clean the area with the purpose of removing any loose or random shards. Next, the tapping process begins in which drilling is required to create a place to insert the resin, which will ultimately fix the windshield. Technicians will also get rid of the air inside the chip with the use of a vacuum.

Resin will be used to fix the problem; but the resins used in windshield repair or replacement are different. Repairs use a lower-strength resin as opposed to the replacement process, which requires a stronger resin. This is because of the fact that in the repair process, resin needs to be versatile enough to get into all the little spaces created by the crack to completely fix the issue.

Before resin is used, there is the need to create a tip for the crack. The tip is basically the point where technicians insert resin to repair the crack. The technician will proceed to insert more of the resin and fill in the spaces within the crack. Once the insertion stage is finished, it is on to the curing phase.

To cure the resin, there is the need for a curing light. The appropriate curing light can finish the process rather quickly and have drivers on their way in very little time. More than one layer of resin may need to be cured, depending upon the severity of the chip and/or associated cracks.

The process actually works by bonding the cracked windshield back together. The resin solidifies and creates a cost-effective solution for drivers with a minor chip in their windshields. Windshield repair is a swift process and can save drivers a significant amount of money that can come with a complete windshield replacement.

When you are in need of windshield replacement in Charlotte, NC or the surrounding areas Wilson and Tucker can provide an efficient and affordable fix. For more than forty years, we have specialized in auto glass repair and replacement in and around the city of Charlotte. Our mobile service can come directly to you with the reliability and expertise that has made Wilson and Tucker one of the very best and very cheap auto glass replacement companies in North Carolina.

Wednesday, May 20, 2020

Windshield Repair and Replacement: A Delicate Decision

It is common knowledge that the windshield is not only integral to the overall structure of a car, but there is certainly more to it than meets the eye. Made up of two sheets of glass with an interior layer of specialized vinyl holding them together, the windshield plays a key role in ensuring a safe ride. For this reason, it is important that it is kept in perfect shape – not only to keep it looking like new, but also to guarantee driver and passenger safety.

When a windshield is scratched, cracked or chipped, car owners tend to be impatient about getting it fixed right away mainly because it is unsightly and obstructs their view. Others are hesitant because of often-costly and time-consuming auto glass replacement or repair. Truth be told; there is one compelling reason to get your damaged or broken windshield checked and fixed right away: it poses a serious threat to occupants.

More than Just a Quick Fix

While you do need your windshield repaired as soon as possible, it is extremely important to be sure about the quality of work done on it. The windshield should be on its tip-top shape so it can serve its purpose of providing the vehicle’s structural support.

It makes sense for a car owner to look for the best prices for parts and repairs. And while there are a lot of auto shops that promise low-priced windshield repair and replacement services, not all of them can be trusted to ensure superior work – exposing the car and the people inside it to real danger. When improperly set or glued together, the glass sheets can possibly pop out in a collision or even cause the vehicle’s roof to collapse. That being said, a simple windshield scratch puts your car in the danger zone, just as a sloppy repair, replacement or installation could be life threatening.

In the case of auto glass repair or replacement, you have every reason to pick top-rated service providers who have earned a solid reputation for quality work.

Choose Reputable Auto Glass Repair Experts

Many car owners take their vehicle to a dealership that, in turn, subcontracts the job to a specialized glass shop and marks up the fee on average of about 30% to 40%. To save money, it is best to go directly to a qualified team of windshield repair and replacement specialists that guarantee the quality of their work at very reasonable rates.

When in Charlotte, North Carolina or the surrounding areas Wilson & Tucker is the place to be. A family business with more than 50 years of success, the auto glass repair provider takes pride in its precise and flawless work at affordable rates. Offering a complete expert auto glass repair and replacement package, the company’s services also include car windows and mirrors.Your car should always be kept clean, comfortable and in good condition. Keep your windshield properly installed and maintained as well.

Learn about how Wilson & Tucker can help by visiting

Tuesday, April 28, 2020

The Benefits of Car Windshield Repair

Any issue with your car always seems like a hassle as the repair process could inconvenience you in a number of ways. While some types of major auto repair can leave you without transportation for quite some time, fixing a chip in your windshield is not as problematic. Here is a look at the benefits that come with car windshield repair.

Time Saver

In some instances, windshield repair can take as much time as an oil change would. Scheduling an appointment can have you in and out of an auto glass repair shop in practically no time at all. For speed and convenience try Wilson & Tucker auto glass repair in Charlotte NC.

Save Now

A small chip could quickly turn into a large crack that is not capable of being repaired. Windshield replacement would then be the alternative and it’s a lot more expensive than a simple windshield repair. You could spend much less now and refrain from spending big in the future.

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A reputable Charlotte NC automotive glass repair service usually provides some type of guarantee with their work. Upon completion, you will have written assurance that their workmanship is going to last.


When the chip in your windshield is not obstructing the driver’s line of sight, people may neglect to get it fixed. However, the chip can worsen and eventually threaten the structural integrity of the windshield. That is extremely important in the event of a crash.

High Quality

The materials that a professional car window repair service uses are generally very high in quality, unlike the store brands that target a do-it-yourself audience. The professionals use high quality resin that is made to withstand the tests of time, weather and temperature.


Sometimes, windshield repair in Charlotte North Carolina is covered by insurance, making it a free fix. All policies are different, so it helps to consult your insurance company to discover the specifics of what is and what is not covered.

No Leaks

A chip in the windshield could turn into a bigger problem in the form of a leak. This could lead also to a buildup of mold, unpleasant odors and could ruin your car’s upholstery. Leaks could become quite costly.

Wilson & Tucker Auto Glass can bring you all the benefits of car windshield repair. One of our technicians can even travel directly to your home as part of our mobile auto window repair service. When it comes time to seek out a top-notch car windshield repair service, Wilson & Tucker has you covered every step of the way.

Monday, March 23, 2020

How Mobile Windshield Replacement Works

Mobile windshield repair brings a tremendous amount of convenience to drivers as they do not have to go through the process of bringing their car into a service shop and then waiting hours for it to be finished. The windshield repair process is made easy by the professionals, although even the professionals have some help on their side.

Many will question how mobile windshield repair is possible amidst the elements of nature. The reality is that there does not have to be perfect weather in order to complete mobile windshield repair or replacement. This service can even be done in the rain.

There is no need to provide a covered area where a mobile technician can work on your vehicle. That is because a portable canopy enables this kind of work to be completed anywhere. These portable canopies are even strong enough to withstand the weight of snow.

A service van also serves as a type of mobile auto glass repair shop. Inside this service van are all the parts and accessories needed to complete all kinds of windshield repair. It is a way of bringing the auto glass repair shop to the customer.

Those items inside the service van go beyond just parts and auto glass. That stockpile also includes all the tools necessary to complete windshield replacement. A portable work bench can also aid in the repair or replacement process. A mobile service van prepares technicians for the unexpected. And if lighting is a problem, portable lights will illuminate a mobile work area for your vehicle.

One of the main tools used in windshield installation is an air compressor, which is another perk for the mobile customer. An air compressor can push out any broken glass in tight corners or small spaces. An air compressor also comes in very handy when prepping pinch welds, which joins two pieces of metal.

But all of these tools and accessories would be all for naught without a fully-trained service technician. As much as those tools are necessary, so is the experience of a mobile technician as every replacement job is different.

Wilson & Tucker Auto Glass is ready to dispatch a mobile auto glass technician to your location. Our mobile service is complete with all the tools and equipment necessary to provide top-quality windshield replacement. For the very best windshield replacement prices and auto window repair in North Carolina, visit Wilson and Tucker Auto Glass.

Monday, February 17, 2020

The Main Causes and Ways to Find Leaks in Your Car

In many instances, replacing auto glass in Charlotte vehicles can stop a leak. However, not all leaks require windshield replacement our auto window repair. The key is to find the source of the leak and then proceed accordingly.

Water leaking into your car can damage the interior and lead to mold as well as unpleasant odors. The first step is identifying the leak. When it rains, get inside your car and attempt to discover where the water is coming from. If you do not want to wait for the rain, go through a car wash or get out your garden hose and spray down your car.

Remember that not all leaks are going to be blatantly obvious. So look out for any wet areas on your car seats or on the floor. In many instances, a water stain is the only piece of evidence you will have. Also, check for any rust on exposed metal as that is a sign of excess water. And keep in mind that a chip or a crack in your windshield could be the source of your leak.

One of the most common causes of vehicle leaks is an improperly installed windshield. Another common cause is a leak in the sunroof. This is often indicated by water in the console. Sunroof leaks can be caused by a wide variety of issues, such as improper installation, a disconnected drain or a clog.

Leaky trunks are very distinguishable by the unpleasant odor that emanates when the trunk is opened. The source of a trunk leak could be due to a faulty seal or crack in the tail light.

A leak coming through a car window can occur because the window is not aligned properly. Window leaks are also frequently attributed to a bad seal and this applies to all areas of the car as seals are very important. Wilson & Tucker's auto window repair will cure most of these problems and preserve the upholstery in your vehicle.

If you discover that your windshield is leaking, it is extremely important to seek the help of an automotive glass repair specialist. Attempting to fix it yourself could affect the integrity of the windshield and endanger the lives of everyone in the vehicle.

Wilson & Tucker Auto Glass can take care of all your car window replacement needs. Wilson & Tucker can get you right back out on the road with affordable Charlotte windshield repair prices and top quality service.

Tuesday, January 7, 2020

The Art of Auto Glass Repair

Windshield replacement is not something that should be attempted by just anyone. There is a certain procedure when it comes to Charlotte windshield repair and it could even be considered its own art form.

The first step in the process is to use the appropriate type of auto glass. This is not as simple as picking out a certain brand at a local store. Cars and trucks are made with many unique designs and contours. That also extends to the windshield. Even the same make and model cars have different windshields, depending upon the year they were manufactured.

Advances in technology have also led to the development of different kinds of functionality within a windshield. Rain and condensation sensors are just a couple of the features that are part of the new era of windshields.

When the appropriate auto glass is selected, it must be prepared. Windshields are made of glass, although urethane is what bonds a windshield to the vehicle. This acts as a sealant, which serves the purpose of keeping air and moisture out of the vehicle. However, for urethane to function properly, it needs to be free from any contaminants. This type of preparation is an integral part of your auto windshield replacement process.

In a similar manner, the area where the new windshield will be bonded also has to be free of contaminants. That part of the process entails removing any urethane left by the old windshield. A smooth surface is necessary so the adhesive can bond effectively to the new auto glass.

Once the new windshield is put in place, it must be sealed. There is also an exact procedure involved as the sealant needs to be applied in one sweeping motion all around the windshield’s perimeter. This is done to decrease the number of seams within the urethane. The functionality of this procedure eliminates the possibility of leaks.

Factory installation of windshields typically contains just one seam and a properly installed replacement windshield will do the same. Setting the urethane evenly is also important in the final stages, which requires a technician on both passenger and driver side of the vehicle.

When it comes time to replace your windshield, contact the professionals at Wilson & Tucker Auto Glass. Our windshield replacement and car window repair services will make your auto glass look as though it just came out of the factory. Wilson & Tucker continues to be your one-stop shop for all your automotive glass repair and replacement.

Friday, December 13, 2019

Don’t Be Fooled By Windshield Repair Scams

When it’s time to get any work done on your vehicle, it is very important to hire the most reputable technicians. Car widow repair is just as important as any other type of auto repair, so you should be very wary of you hire. Unfortunately, there are some scammers looking to take advantage of people when it comes to car windshield repair and replacement. Here are some things to look out for to make sure you don’t get scammed.

The Approach

If someone approaches you about fixing a crack in your windshield, immediately turn and walk away. Scammers often try to approach people in parking lots and offer to do the job right there. While certified auto glass technicians have mobile capabilities, approaching random people is not a common practice among professionals. And in some extreme instances, scammers may actually damage your windshield and then pose as an innocent passerby who will kindly provide fast auto glass repair.

The Warranty

Credible automotive glass repair professionals will offer a written warranty with their work. If you ask about a warranty and the technician attempts to dance around the question, walk away. Those who provide quality service have no problem backing up their work with a warranty. Furthermore, reliable auto glass businesses have windshield repair down to a science, so it is nothing for them to provide a warranty.

The Process

When getting any kind of work done to your vehicle, it is recommended to get a written estimate beforehand. This is an essential and something you should not have to request, but should come to expect. And if someone suggests doing any kind of car window replacement or repair off the books, it is a major red flag. Cash back deals are another tactic used by scammers and should be avoided.

The Insurance

Many insurance policies cover window glass repair and replacement. Meanwhile, fraudulent services and scammers claim to be authorized by insurance companies. The one way to know for certain whether they are telling the truth is to contact your insurance company. It only takes a phone call to verify whether or not a service is authorized.

A trip to Wilson and Tucker Auto Glass Inc. will protect you from falling victim to any kind of windshield repair scams. Wilson & Tucker employs a staff of trained and certified technicians while also offering estimates and warranties with every kind of service. Wilson & Tucker also works with major insurance companies as an authorized automotive glass repair shop.

Tuesday, November 19, 2019

Why Car Windshields Should Be Repaired Immediately

A small chip or crack in your car windshield may not seem like a major problem, but it could affect your vehicle more than you realize according to the experts at Wilson & Tucker Auto Glass in Charlotte, NC. Here we go through the facts and get a closer look at why it is important to fix any kind of damage with car windshield replacement right away.

Structural Support

Even minor chips in the windshield endanger everyone inside of a vehicle. A chip or break in the windshield will compromise the structural protection a windshield provides. In the event of an accident, windshields offer a type of structural support that will keep the car intact. Without a properly functioning windshield, the vehicle’s roof could collapse in an accident. This helps with rollovers as well. Should a vehicle be turned upside, a bad windshield could be the reason the roof caves in and winds up severely injuring everyone inside the car.

Protective Barrier

Windshields also serve as a protective barrier for passengers and drivers. In the event of a rollover, a windshield can keep drivers and passengers from being ejected out of the vehicle.

Even if a passenger is not thrown from the vehicle, they could be hit by debris from the actual collision. There is nothing to prevent any kind of metal or glass from flying in where the windshield used to be. Passengers hit by debris could suffer severe and even fatal injuries as the windshield is considered to be the top safety restraint on vehicles.

Protection in Newer Cars

Many car manufactures are now producing automotive frames that are thinner as this is a choice prompted by style. The drawback is that thinner frames are more dependent on the strength of the windshield. That means that poorly installed or damaged auto glass present much more danger in the event of a collision. The way newer cars are manufactured demands that new and replacement windshields should always be fully intact.

Line of Sight

Drivers need to see everything on the road as clearly as possible. Any blemishes on their windshield could hinder their ability to see. A slight distraction could mean the difference between life and death when making split-second decisions. That is one more reason why any cracks, breaks or chips on the driver’s side should be repaired immediately.

Whenever you are in need of automotive glass repair or auto window replacement, contact the certified team of technicians at Wilson & Tucker. Offering top quality service and affordable windshield replacement prices, Wilson & Tucker can provide you with a safer way to travel.

Thursday, October 10, 2019

The Different Types of Cracks and Breaks in Car Windshields

Not all breaks or cracks in a car windshield are the same. There are variations of cracks and chips, some of which are more problematic than others. And it is some of the following breaks and cracks that ultimately determine whether you need Charlotte car windshield replacement or car windshield repair.


This type of break is one that frequently affects car windshields. It generally looks like a small circle with a bunch of rings encircling it. A bullseye break can usually be fixed with auto window repair, just as long as it is not too large in size.

Edge Crack

This appears as an actual crack and is usually rather thin. It resembles a line on your windshield’s surface. Traditional cracks are repairable according to how long they are and whether or not the crack spiders outward. Edge cracks that spider usually call for auto window replacement.

Half Moon

This is similar to a bullseye, although it is not entirely circular. It is more like a half circle and is caused by something colliding with the windshield at an uncommon angle. The odd angle often makes repair a more difficult option and usually calls for replacement.

Floater Crack

This is seen less than other types of cracks or breaks because it is not caused by an actual collision. The floater crack occurs because of drastic changes in temperature. This crack usually starts in the middle of the windshield and extends horizontally.

Star Break

This is a break that closely resembles a star. There is a small point of impact with lines leading outward. Star breaks are generally able to be fixed with NC auto glass repair, but may leave a small distorted mark behind.

Combo Break

This is a more intricate type of break that looks as though it is two types of breaks combined into one. It often appears to be a star break combined with a bullseye. But just because it is more intricate, that doesn’t mean it cannot be fixed with repair. The location and size of the combo break will determine whether window glass repair or window glass replacement is needed.

Wilson & Tucker Auto Glass Inc. NC attends to all types of cracks, chips and breaks in your car windshield. For top quality service and affordable windshield replacement prices, contact the professionals at Wilson & Tucker and let our technicians provide you with an immediate fix.

Monday, September 9, 2019

Common Causes of Auto Glass Damage

Auto glass is not made to withstand everything as there are a variety of reasons it may wind up breaking, cracking or chipping. Here’s a look at the common causes of auto glass damage from the professionals at Wilson & Tucker Auto Glass Inc. Charlotte.

Auto Accidents

It does not take a major car wreck to break your automotive glass. Even though cars are equipped with safety glass, it is not impervious to breaking or bursting. It is obvious when a windshield incurs major damage, but accidents can also cause small cracks and chips in the windshield. These could develop into larger problems in the future, so it is best to attend to those issues right away.


Hail can fall from the sky without any warning at all and every state is susceptible to hail storms. Hail can range from very small to the size of golf balls. If you get caught in a hail storm, try slowing down to lessen the severity of impact.

loose gravel road caution sign

Gravel Roads

A random rock, stone or pebble could be kicked up by another vehicle and there is a greater chance of that happening on gravel roads. When driving on gravel roads, try to keep a good distance behind other cars.

Construction Vehicles

Many construction vehicles are loaded with debris, such as gravel, stones, rocks and pebbles. Riding behind one of these vehicles puts your windshield at risk. Since windshields act as a protective shield, it is important to fix any minor cracks or chips right away with car glass window repair. Failure to do so compromises your entire windshield.


Thieves will sometimes smash your auto glass to gain access to your vehicle and steal whatever you may have left inside. In these instances, side windows become the primary target. It allows the thief to get right into your vehicle and quickly flee the scene. Unfortunately, this all too common as a vehicle theft occurs every 45 seconds in the United States.


Constant exposure to the sun heats up the areas bordering your auto glass. The effect of that expands the edges of the glass. Over time, this could wind up cracking the glass. That is why it is recommended to park your vehicle in the shade whenever possible. The same effect occurs with drastic temperature changes.

Wilson & Tucker can attend to all your auto glass repair in Charlotte, NC and the surrounding areas. The experienced technicians at Wilson & Tucker also offer mobile automotive glass repair to make it easier on you. For top quality car window replacement, contact the professionals at Wilson & Tucker.


Monday, August 26, 2019

What to Do Prior to Windshield Repair

So you are driving along and a random pebble kicks up and puts a chip or crack in your windshield. There is no need to panic, but there are certain steps you can take to attend to this problem. Here’s a look at what drivers can do prior to damaged windshield repair.

Avoid Washing

Spraying your windshield down with water or any type of glass cleaner will cause that liquid to make its way into the crack or chip. Added moisture in the chip or rack can take away the effect of the resin as it will not adhere the way it is supposed to. Try to keep the windshield free from any excess moisture, otherwise it could lead to windshield replacement as opposed to a cheaper windshield repair option.

Tape it Up

Dirt and moisture can turn a small chip into a big problem. Taking a clear piece of tape and placing it over top your chip will keep dirt and moisture out until you can get your windshield fixed. Make sure to use clear tape so that it does not obstruct your view of the road. However, some bumps in the road could dislodge the tape, so don’t plan on using that solution for an extensive period of time. Don't procrastinate, contact our trusted technicians at Wilson & Tucker Auto Glass Inc.

Contact a Windshield Repair Shop

Any temporary solutions are not a permanent fix. Sooner or later, any tape covering your chip will come undone and rain will eventually make its way into the crack in your windshield. Exposing your windshield to sunlight can also intensify the damage. As soon as you notice a chip or crack, contact a windshield repair shop. Scheduling an appointment does not have to always be done immediately, although the sooner you get it done, the safer you will be.

Report Your Claim

Most insurance policies will cover the cost of a new windshield. Depending upon the severity of the chip or crack, you could wind up getting the service done for free. Certain insurance policies will require no deductible, although those companies generally require a claim to be filed before any repair is done. Check your insurance policy for all the fine details.

When it comes time to invest in car windshield repair or replacement, contact Wilson and Tucker for affordable auto window replacement prices and top-quality service. Specializing in automotive glass repair, Wilson and Tucker can get you right back on the road driving safely.

Tuesday, July 16, 2019

How The Winter Can Affect Your Windshield

The winter months can be harsh in a lot of ways and that also extends to car windshield damage. There are some ways to protect your windshield, although sometimes the winter elements are going to take their toll no matter how much you try to fight it. However, it helps to have a detailed understanding of how the winter can affect your windshield.

snow covered car winshield
Rapidly dropping temperatures can make it seem like it caused a crack in your windshield. An expert from Wilson & Tucker Auto Glass Services explains that frigid temperatures will not create a crack, although they can cause existing cracks to expand. What may have previously been a small, unnoticed chip or crack could quickly spread across your windshield.

This occurs because moisture accumulates in the crack or chip and then the freezing temperatures cause it to expand. It is a good idea to examine your windshield for any chips or cracks before the winter season begins.

Auto glass is made to withstand pressure, although you have to keep in mind that it is glass and not steel. Therefore, drivers must be mindful of how they treat their auto glass. For example, blasting a defroster on a frigid windshield is not good for it at all. A hot glass will crack if hit with ice cold water and that same premise applies to windshields. Furthermore, a windshield with a pre-existing crack will be damaged further by the sudden exposure to heat. Try to gradually rid your windshield from ice during the winter months.

When a snowstorm is expected, it is wise to cover your car windshield with a blanket or tarp. This will do wonders for protecting your windshield. It is also recommended to clean off the hood of your car after a snowstorm. Snow could freeze and if that ice breaks off, it could kick up and hit your windshield. At high speeds, that could wind up being very dangerous.

Windshield damage prevention, protecting auto glass, car shown in freezing temperatures covered in ice, iced windshield

Drivers can also prepare for the winter months by investing in a large bottle of windshield wiper fluid and some new windshield wipers. It is recommended that wipers be changed every six months, so the start of winter is a good a time as any.

Wilson and Tucker attends to all car window replacement and automotive glass repair through every season of the year. When an unexpected incident damages your windshield, Wilson and Tucker Auto Glass is right there to provide quick and affordable car windshield repair on vehicles of all makes and models.

Wednesday, June 12, 2019

The Process of Replacing Auto Windows

It is important to note that chips or cracks in a car window are not always fixed the same way as chips or cracks in a car windshield. Chips in auto windows mean that they generally need to be replaced while auto glass repair is more of an option when it comes to car windshields. Here is a closer look into the process of replacing side windows on a vehicle.

The first part of the process involves a thorough inspection. A technician will examine the entire window for any signs of damage. Once it is determined that auto window replacement is necessary, the technician will proceed accordingly.

The door panel will need to be removed in order to provide the technician full access to the window. In some instances, shards of glass wind up falling inside of the door. There is an obvious need to remove that glass, which leads into the next part of the process.

A Wilson & Tucker Auto Glass technician will then clean the entire area by vacuuming. This will rid the entire area of any remaining pieces of glass. Next, it is time to install a new pane of glass. This is done with careful precision so that the glass fits just as well as the original pane.

The integrity of the technician’s work is double and triple checked in the testing stage as the window is powered up and down repeatedly. Once all those tests have been passed, it is time for the reinstallation of the door panel, which is put back on with the same careful precision.

Even though everything looks to be back in working order, a post-inspection stage follows to ensure the vehicle is thoroughly cleaned and that every aspect of the installation phase has been done correctly.

While this process may seem rather complex, it can be completed relatively quickly. Most side window replacements can be completed start to finish in less than an hour. That means car owners can wait while their window is fixed and they do not have to worry about leaving their vehicle for an extended period of time.

If any of your auto windows need to be replaced, contact the team of experienced professionals at Wilson and Tucker Auto Glass Inc. A certified technician will cover every step of the process that comes with automotive glass repair. Wilson and Tucker offers affordable car window and windshield replacement in Charlotte on vehicles of all makes and models.

Wednesday, May 15, 2019

Helpful Auto Glass Tips

Caring for your car involves more than just making sure to complete the required maintenance to your engine. There is also a need to maintain your car windshield and auto glass in Charlotte. Here are some helpful tips on how to accomplish just that.

Cleaning Bugs off Your Windshield

Who hasn’t endured the problem of pesky bugs splattering across the windshield? Sometimes, turning on your windshield wipers is not enough to get rid of them. When this occurs, pour some cola on a rag and wipe down the windshield. The acid will eliminate the bugs. Rinse with water and then wipe clean. A wet dryer sheet will also do the trick as will a mild form of dish soap.

Windshield Wipers are Safety Features

Most people may not consider windshield wipers to be a safety feature, but that is exactly what they are. Changing them every six months is recommended as they can wear out from exposure to sunlight, cold temperatures and natural deterioration.

Avoid Harmful Cleaning Products

Not all cleaners are good for cleaning your auto glass. Household cleaning products contain ammonia which is harmful to glass. If you do not have a specialized auto glass cleaning fluid, simply use water combined with a microfiber towel. This will do the job and also protect your auto glass.

Don’t Slam the Door

It may seem innocent enough, but the repeated slamming of car door can cause a minor chip to expand into a large crack. It is not only the force of slamming a car door that can affect it, but also the vibrations created by slamming a door.

Cover Up

If there is the opportunity to park your car underneath any kind of cover, take advantage of it. Sunlight, rain and even the chance of any random falling debris can damage your car windshield replacement. Parking in a garage or in a space that is covered will do a lot of good for your auto glass.

Watch for Mold

It is not totally uncommon for mold to wind up growing in the window seals. Mold spores undetectable to the naked eye can funnel in through the car’s vents. To avoid this problem, ventilate your car often by rolling down the windows or by activating your defroster and heat every so often. Maintaining a dry interior will also help reduce the chance of mold.

Automotive glass repair is something most cars need sooner or later. When that time comes, trust the experienced team at Wilson and Tucker for top quality auto window repair and car window replacement. Affordable prices and quality service await you at Wilson and Tucker Auto Glass Inc.

Thursday, April 25, 2019

Weatherproofing Your Windshield

The harsh elements of nature can take their toll on your vehicle, especially its windshield. Ice is one of the worst offenders causing harm has it hails down from the sky or slowly expanding and worsening any preexisting windshield damage. Hail damage can be unavoidable but there are plenty of ways for you to prepare your windshield for snow, rain, sleet and even heat.

Prior to the arrival of winter, go outside and conduct a thorough inspection of your windshield. Look for the tiniest of cracks or nicks. Debris, specks of dirt and even water can become immersed into even the smallest of cracks. Colder temperatures can then cause those nicks and cracks to grow and sometimes spider outward. Identifying a small crack and undergoing auto glass repair could save you from bigger problems in the middle of winter.

When those colder temperatures arrive, it is wise to invest in a windshield cover. You can also use a blanket or towels to cover your windshield. This will protect your windshield from developing any frost and also keep it from being hit by snow.

There are also protective sprays available as a windshield fix for freezing in frigid temperatures. Repellents designed to thwart rain from building up on a windshield provide advantages in the midst of a torrential downpour. In those instances, weatherproofing essentially means waterproofing a windshield.

During the winter months, it is advisable to turn up your defroster gradually and not just blast it on high in an attempt to get rid of any frost. The extreme change in temperature is not good for your windshield and continual shocks of that nature could lead to problems.

The same rule applies in the summer months. Getting inside a vehicle during a hot summer day will compel a lot of people to immediately turn their air conditioners on full blast. That drastic change in temperature could also have adverse effects on your windshield.

Summer months can also negatively affect your windshield with blistering rays constantly beating down on your auto glass. To combat those temperatures, try to park in shady areas where the car will not be exposed to sunlight for long stretches of time. You can also roll your windows down when you get into the car and let some of that hot air escape before trying to chill your interior with an Arctic blast from your air conditioner.

Car windshield replacement is often needed through every season and Wilson and Tucker Auto Glass Charlotte NC has the capability of fixing your auto glass problems any time of year. Trust the expertise and experience of Wilson and Tucker when it comes to all types of car window replacement and automotive glass repair.

Wednesday, March 27, 2019

The Most Effective Ways to Clean and Care for Your Auto Glass

Auto Glass Repair, Auto Glass Replacement
Being able to see clearly through your car windows is critical to safe driving. Complete windshield repair and replacement isn't the only way to ensure visibility while driving. It is not uncommon for spots, streaks and smears to develop on car windshields and windows. There are appropriate ways to keep your auto windows as clean as possible to ensure safe driving at all times of day or night.

Many people attempt to use water to clean their windshields. Water may clean some areas, although it is not enough of a solvent to clean more problem areas. Instead of water, find a cleaning agent that is strong and safe enough to use.

When it comes to what you will use to clean your auto glass, try to use something a little more effective than a paper towel or old rag. A microfiber towel is very effective as it will also remove any contaminants on your windows.

It also may seem like a good idea to clean your windows on a sunny day underneath bright rays of sunlight. However, that is not a good idea being as though the sun can induce your cleaning agent to evaporate too quickly. The end result is a residue left on the windows.

Many people prefer wiping the windows from top to bottom and then from side to side to avoid any streaking. To ensure the utmost safety, it is recommended that the car windshield receives more attention than any other window on the vehicle. The windshield serves as the driver’s main line of sight and should therefore always be kept smudge free. Be sure to inspect the windshield closely for damage and contact a mobile auto glass company to make repairs.

A helpful tip when cleaning the other windows in your vehicle is to roll them down halfway. This will enable you to thoroughly clean the top parts and edges of the auto glass. Also keep in mind that cleaning the inside of your automotive glass is just as important as cleaning the outside.

Detailing a vehicle is a common practice and when doing this, be sure to clean your windows last. The reason for this is to avoid sullying the windshield with any contaminants that may be picked up during the detailing process.

And if any of your windows are tinted, be sure to stay away from cleaning agents that contain ammonia. Most brands of common glass cleaners used inside the home contain ammonia.

Keeping auto glass clean is the job of vehicle owners, but when something happens to your auto glass, contact the specialists at Wilson and Tucker Auto Glass. With three generations of experience, Wilson and Tucker can take care of all your needs when it comes to car window replacement and automotive glass repair.